Privacy Policy
Last updated: April 28, 2026
HalalStore Japan ("we", "us", or "our") operates this e-commerce platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, phone number, and delivery address when you create an account or place an order.
- Payment information (processed securely via third-party gateways; we do not store card numbers).
- Communications you send us, such as customer support enquiries.
We also collect data automatically, including:
- Log data (IP address, browser type, pages visited, referral URLs).
- Cookie and device identifiers.
- Purchase history and browsing behaviour on our platform.
2. How We Use Your Information
- To process and fulfil your orders and send related communications.
- To create and manage your account.
- To personalise your shopping experience and send relevant product recommendations.
- To send promotional emails (you may opt out at any time).
- To detect, prevent, and investigate fraudulent or illegal activity.
- To comply with legal obligations.
3. Sharing of Information
We do not sell your personal data. We may share information with:
- Service providers who assist us in operating the platform (payment processors, logistics, email services) under strict confidentiality agreements.
- Authorities when required by law or to protect our legal rights.
- Business transfers if we merge with or are acquired by another company.
4. Cookies
We use cookies and similar tracking technologies to enhance your experience, analyse traffic, and serve targeted advertisements. You can control cookie settings through your browser; however, disabling cookies may limit some functionality.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data at any time.
6. Security
We implement industry-standard security measures including TLS encryption, access controls, and regular security audits. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing activities.
- Data portability.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us at privacy@halalstore.jp.
8. Children's Privacy
Our platform is not directed to children under 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the platform after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
HalalStore Japan2-1 Shinjuku, Tokyo, Japan
privacy@halalstore.jp